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Terms of Service

Welcome to Telal Olive Oil and Natural Products website. By using this website or making a purchase, you agree to comply with and be bound by the following terms and conditions:

  1. Definitions "We", "Store", "Telal" refer to telaleg.com and its working team.
    "Customer" or "You" refer to any person who visits or uses the website or makes a purchase.
  2. Website Use You must be at least 18 years old or be using the site under the supervision of a parent or guardian.
    It is prohibited to use the website for any illegal purposes or to violate the rights of others.
    We reserve the right to modify, suspend, or terminate the service at any time without prior notice.
  3. Products We offer high-quality natural products such as olive oil, thyme, and others.
    We strive to display accurate descriptions and real photos of the products, but some minor details may differ due to the nature of manual production or packaging.
    Prices include VAT (if applicable) but do not include shipping fees unless stated otherwise.
  4. Orders and Payment Upon completing the order, you agree to pay the full amount mentioned, including shipping costs.
    We accept cash on delivery or electronic payment according to the options available on the website.
    We reserve the right to refuse or cancel any order if the product is unavailable or if there is a pricing error.
  5. Shipping and Delivery Shipping operations are carried out within 2 to 5 business days within the Arab Republic of Egypt.
    The customer is responsible for providing an accurate address and a correct contact number to ensure successful delivery.
    For more details, please refer to the Shipping and Delivery section.
  6. Returns and Refunds We only accept returns in the event of an error in the order or damage to the product, within 24 hours of receipt.
    The product must be in its original, unused condition.
    For full terms, please review the Return and Refund Policy section.
  7. Privacy We respect your privacy and commit to protecting your data.
    By using the site, you agree to our Privacy Policy, which you can view in the Privacy Policy section.
  8. Intellectual Property All website contents, including text, images, logos, and designs, are the private property of the "Telal" store, and their use is prohibited without prior written permission.
  9. Disclaimer Products are provided as is without express or implied warranties regarding results or effectiveness, especially since they are natural products that vary from person to person.
    We are not responsible for any allergic reactions or inappropriate use of the products.
  10. Amendments to Terms We reserve the right to amend these terms at any time without prior notice. Updated terms will apply as soon as they are posted on the website.
    It is recommended to review the page regularly.
  11. Contact Us For any inquiries or feedback regarding these terms, please contact us via: